Privacy Policy

Albemarle Laboratories, LLC dba SUDx (“we”) and its affiliates are committed to protecting and preserving your privacy. This policy, together with our Terms of Use, and any other underlying agreements or terms, sets out the basis on which any data we collect from you, or that you provide to us, will be processed by us. By using our website (“Site”), you are accepting the practices described in this Privacy Policy. This Privacy Policy also describes the way we process, use and disclose information that you provide to us when you use our Site.

By using this Site, you consent to the use of the information that you provide to us per this Privacy Policy. We do update this Privacy Policy from time to time so please review this Privacy Policy regularly. If we materially alter our Privacy Policy, we will let you know of such changes by posting a notice on our Site. Your continued use of the Site will be considered your agreement that your information may be used per the new policy. If you do not agree with the changes, then you should stop using the Site, and you should let us know that you do not want your information used per the changes.

Information We Collect  

In running our Site, we may collect and process the following data about you:

Details of your visits to our Site and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data, including your IP address, the date and time you accessed or left the Site and which pages you viewed.  Some parts of our Site use cookies and other technologies to collect this information about your general internet usage. See section below ‘How We Use Cookies” to learn more. The list of other information we may collect includes but is not limited to:

• Information that you supply directly to us by filling in forms on our Site, such as your or your patient’s name, demographic information, e-mail address, phone number, insurance information, provider details, etc.
• SUDx may use server logs to record a visitor’s Internet Protocol (IP) address and to collect general information about the visit to the Site, such as the time and length of the visit, and the web pages accessed during the visit. SUDx may use this information for Site management and performance monitoring only. SUDx does not make this information available to unaffiliated third parties, but may share it with affiliated companies.
• Sensitive Personal Information – collection of children’s data (under 13), health information including diagnostic information, date of birth, genetic data, biometric data, race, ethnic origin.
• Any and all information provided to us when you communicate with us for any reason.

By giving a telephone number to SUDx you agree that a representative of SUDx can contact you at the number you provide, potentially using automated technology (including texts/SMS messaging) or a pre-recorded message. Your consent is not an obligation to receive any of our products and/or services.

How We Use Cookies, Pixels and other Tracking Technologies

Our site uses cookies to distinguish you from other users of our site and estimate visits and click-throughs for specific campaigns. This helps us to provide you with an enjoyable experience when you browse our site and allows us to improve our site. These cookies expire when your browsing session ends. By continuing to browse the site, you are agreeing to our use of cookies.  

A “cookie” is a piece of text which asks permission to be placed on your device’s hard drive. Once you agree, this cookie file is stored on the hard drive of your device. They help us to improve our website. They present the content from our website in the most effective manner for you and your device. We also use cookies to aggregate user statistics and improve website functionality.

We use the following cookies:

Strictly necessary cookies. These are cookies that are needed for the operation of our site. They include, for example, cookies that enable you to log into secure areas of our site, use a shopping cart or make use of e-billing services.

Analytical/performance cookies. They allow us to recognize and count the number of visitors and to see how visitors move around our site when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies. These are used to recognise you when you return to our site. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting cookies. These cookies record your visit to our site, the pages you have visited and the links you have followed. We will use this information to make our site and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Our Service Providers

Additionally, our website may also work with third-party products or services (“Service Providers”) to offer and present our website to you. These Service Providers may include Google, Meta, Amazon, etc. and other Service Providers who help us track and analyse our website user activity, measure the effectiveness of our advertising and fundraising efforts, and support the optimization of our digital campaigns.

Our Service Providers may get more information about your activity on our website, including pages you visit, access times, visit duration, how you arrived at our websites and your IP address. An IP address is a number that identifies a device connected to the internet. For most devices, the IP address changes on at least a weekly basis. Our Service Providers may also get device identifiers and specific information about the browser you use. In some cases, this information may be unique to you.

Pixels

Additionally, our website may use pixels which are HTML code snippets that are loaded when a user visits a website or opens an email. It is useful for tracking user behaviour and activity. With a tracking pixel, advertisers can get data for online marketing, web analysis or email marketing. If such data is analyzed in a particular way, the data collected through these pixels can be used for other purposes as well, for example retargeting/behavioral advertising.

For example, SUDx may deploy the Facebook Pixel on our website. The Facebook Pixel may enable Facebook to match website visitors with their Facebook User Accounts. You can find out more about how Facebook collects and uses data by visiting the Meta site.  

If you’d like to disable these tracking pixels, there are a number of ways in which you can prevent your data from being collected by tracking pixels:

Set browser and email settings to be as restrictive as possible such that external graphics are only supported after permission, and HTML emails are not supported. Appropriate firewall settings can also do this.

You can opt out of specific third-party targeted advertising by visiting the settings pages of those third parties, such as:

• FACEBOOK: https://www.facebook.com/settings/?tab=ads
• GOOGLE: https://www.google.com/settings/ads/anonymous

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

How do I change my cookie settings?

Most internet browsers accept cookies by default, but you can change your browser preferences to block or restrict cookies if you do not want your web browsing activity tracked. Please note that some cookies are necessary for our website to run and, as such, cannot be declined. However, such cookies do not collect any personally identifiable information. If you choose, you may use the Digital Advertising Alliance (DAA) WebChoices Tool to globally opt out of third-party tracking via website cookies. There are also a variety of other tools publicly available to manage cookies and similar technologies that collect information related to your use of our website. To learn more about cookies and modifying your browser settings related to these cookies you can review guidance from the FTC.

We are not responsible for the effectiveness or compliance of third-party opt-out mechanisms or programs. Please note that if you remove your cookies or upgrade your browser after having opted out, you will need to opt out again. Your opt out is specific to the browser you are using and the device you use to access the Site. Therefore, if you use multiple browsers or devices you will need to opt out on each browser or device. You can access the information on our website without enabling cookies in your browser, but disabling cookies may result in a diminished ability to take advantage of the services and related informational content on our website.

How we Use Your Information

The information that we collect and store relating to you is primarily used to enable us to supply our products and/or services to you in the best possible manner. In addition, we may use the information for the following purposes:

• To provide you with information relating to our services and/or products;
• To fulfil or meet the reason you supplied the information.
• To provide third parties with statistical information about the users of our Site;
• To check and conduct an analysis of our Site traffic and usage patterns.
• To respond to law enforcement requests and as required by applicable law, court order or governmental regulations;
• To analyze trends;
• To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Site users is among the assets transferred.

We will not use personal information or sensitive personal information for purposes other than to provide you with our products and/or services, or as otherwise expressly allowed by applicable law. We will also not use personal information we collected for materially different, unrelated, or incompatible purposes without providing you with notice and/or updating this Privacy Policy.

Security

To secure your information, we have put in place commercially suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect on our Site. Nonetheless, the transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically on our Site, and transmission of such data is therefore entirely at your own risk.

Disclosing Your Information  

Where applicable, we may show your personal information to any affiliated business entities or third parties necessary to supply services to you. This includes, where applicable, our subsidiaries, our holding company and its other subsidiaries (if any), as well as third parties involved in the administration and operation of our products and/or services. We may also show your personal information to other third parties, such as:

• Where we sell or share any or all our business and/or our assets to a third party, whether through bankruptcy proceedings or other sale or merger.
• Where we are legally required to show your information, including, but not limited to, per a valid subpoena, order, search warrant or other law enforcement request.
• When we are contractually bound to disclose it.

Where we disclose personal information for a purpose set forth herein, we enter a contract with the third party that describes the purpose and requires the third-party recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

Third Party Websites

By accessing third party websites through our Site, you are consenting to the terms and privacy policies of those websites. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

Users Only of Legal Age of Majority

Our Site is designed and intended for those who have reached the age of majority (18 years of age). By using our Site, you affirm that you are at least 18 years of age or older. We are not liable for any damages that may result from a user’s misrepresentation of age.

No one under age 13 may submit or post any information, including personally identifying information, on our Site. Under no circumstances may anyone under age 13 use our Site. Parents or legal guardians of children under 13 cannot agree to these Terms on their behalf.

Contacting Us

We welcome any queries, comments, complaints or requests you may have about this Privacy Policy. Please do not hesitate to contact us at (410) 844-3259 or email us at info@sudx.com.

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Effective Date: May, 2024

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